Office Administrator

Impact

At Junior Achievement of NEPA, we provide career-connected learning that combines academic instruction with real-world experiences and application. Our team is passionate about empowering students through hands-on learning experiences that build confidence, and we believe that every student deserves the opportunity to succeed.

Primary Responsibilities:

Full-time, in-office (Wilkes-Barre, PA).
Occasional attendance at meetings or organizational events outside normal business hours may be required.
Must be able to perform routine office tasks including sitting, standing, filing, lifting light office materials, and operating standard office equipment.

The Office Administrator will work in office and is responsible for supporting all aspects of the day-to-day operations of the organization. This role ensures efficient office processes, maintains organized records, supports staff and board activities, and serves as a professional point of contact for visitors, volunteers, partners, and community members.

This position requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple assignments in a professional office environment.


Essential Responsibilities Include:
- Provide general administrative support, including answering phones, responding to emails, greeting visitors, processing mail, making bank deposits, and managing deliveries.
- Prepare, edit, and distribute routine correspondence, reports, forms, and other organizational documents.
- Assist with recordkeeping, data entry, document management, and reporting activities.
- Provide support to various staff members with programs, events, volunteers, development, and operations.
- Maintain and update organizational physical records, databases, spreadsheets, and tracking systems with accuracy.
- Assist with donor, member, volunteer, constituent, or stakeholder database maintenance.
- Coordinate logistics and communication for board and committee meetings, including scheduling, meeting materials, and meeting arrangements.
- Prepare, organize, and distribute board and committee documents in a timely manner.
- Maintain board member records, contact information, attendance records, and required governance documentation.
- Ensure board-related files and records are maintained in accordance with organizational requirements.
- Attend board meetings and record minutes when requested
- Assist with maintaining employee personnel files.
- Support new employee onboarding process, benefits enrollment, and other administrative HR functions as needed.
- Coordinate internal office activities, staff meetings, and events.
- Provide administrative support to organizational leadership and department staff as assigned

Qualifications (required)

- High school diploma or associate's degree with three years relevant office experience
- Proficiency with Excel and Google Workspace (Docs, Sheets, Slides) as well as virtual meeting platforms.
- Ability to learn and utilize relevant database and other organizational software platforms.
- Strong organizational, time management, and multitasking abilities.
- Excellent written, verbal, and interpersonal communication skills.
- Strong attention to detail and proofreading skills.
- Ability to work independently and collaboratively in a team environment.
- Ability to manage sensitive and confidential information with discretion.
- Valid driver's license and reliable transportation.
- Successful completion of required background clearances

Application Process